Cariad Creative | EXPERT TECH IT LTD
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Expert Tech IT Ltd are a local computer repair company based in Barry and also our sister company.

The company was established in May 2014 providing IT support to a variety of home and business users across the Vale of Glamorgan and Cardiff.  As well as on-site support including computer, laptop and gadget repair, Expert Tech also manages all of the website & email hosting for Cariad Creative and other individual companies. To add to their portfolio, Expert Tech also offer cloud back up for businesses and remote support to their clients outside of South Wales.


With Expert Tech’s target audience being both B2B and B2C we devised a plan which would target both within the local area. We had a clear and define geological demographic for the computer repair services, however they were also keen to promote themselves on a national scale for their online services such as website hosting, online back-up and remote support.



Our first plan was to design a website which allowed clients to view the services available and display all the contact details. We ensured that the business & home services were separated to ensure there was no confusion for users visiting the site. We also included the online services such as website hosting and online back up logins so people could manage their online services quickly and easily.

For the local advertising we created business cards, leaflets and banners to be distributed around Barry and surrounding areas. We also set up a Facebook and Twitter page to allow Expert Tech to post about the services they provide, the work they have completed and generally engage with the local community.

We also carried out media buying in relevant publications to help gain brand awareness in the right markets.



  • Responsive website
  • Social Media presence with over 1,200 Facebook Likes and 1,100 Twitter Followers
  • Marketing materials including business cards, flyers and banners
  • Coverage in PCR magazine as “Retailer of the Month”
  • Coverage in The Glamorgan Gem newspaper
  • Finalist in the Cardiff Regional Awards 2016 for Professional Services Category






"Would like to thank Cariad Creative for all their hard work, designing my logo, creating my website and also helping me with my social media!! Thank you. Highly recommended"


Graphic Design, Media Buying, Social Media